What do you want your brand to stand for? That’s the first question I would ask Etsy’s PR team if I had the chance to talk with them about the best way to handle the “hate cards” issue — it’s not a PR crisis at this point — with which they are faced. If you aren’t familiar with the controversy, Shel Holtz offers a thorough explanation in this recent post. Shel tells the story of Jonathan Mast, a friend of ours, in his post and how Jonathan has tried to get Etsy to remove cards being sold on its site that appear to make fun of down syndrome — Jonathan’s daughter has DS. Since Shel wrote the post, a new set of cards congratulating women for being raped have been posted for sale.
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About Justin
I'm a PR pro and digital strategist, #pr20chat co-host, diehard Royals fan, Irish Setter dad, Bon Jovi follower. Would you like to work with me? Do you need a speaker? Just want to talk technology or social media? Contact me.
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Justin and Fleishman-Hillard
Justin Goldsborough is a digital strategist at Fleishman Hillard. Opinions shared here on my personal blog are my own. Contact me here.
January 8, 2011
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